Frequently asked
Yes — every Coaster and Hiace booked through Totrip comes with a vetted, professional driver as standard. Self-drive is not offered on the Coaster or Hiace (it is available only on the Toyota Sienna).
Specific requests are handled case by case — mention them when requesting a quote. Armed escort and armoured vehicle needs are handled through the armoured Coaster and armoured Hiace fleet rather than a standard booking.
Drivers call or message ahead of arrival to confirm exact positioning, especially in estates with multiple gates or areas with inconsistent street numbering. Share landmark details when booking to make this faster.
Fuel for standard within-Lagos hires is generally built into the quoted rate. Interstate and cross-border trips are priced with fuel, tolls and driver logistics included in the quotation.
Reasonable waiting time is generally built into a booking. For significant delays, flag it to the driver directly on the day so plans can adjust rather than assuming indefinite waiting at no extra cost.
Yes. Weekly and monthly hires, and multi-day interstate trips, are typically run with the same driver and vehicle for the full duration rather than a rotating roster.
Driver Included · Coaster & Hiace · Self-Drive on Sienna Only
Coaster and Hiace hire in Lagos is driver-inclusive by default — there is no self-drive option on the Coaster or Hiace (it is available only on the Toyota Sienna). A vetted, professional driver who knows the route comes with every booking, priced into the quote from the start.
Quick Answer
Every Coaster and Hiace hired through Totrip comes with a professional driver — self-drive is not offered on the Coaster or Hiace (it is available only on the Toyota Sienna). The driver is included in the quoted rate, not charged as an add-on, and stays with the vehicle for the full booking.
Why Coaster and Hiace are driver-inclusive
A driver isn't just someone behind the wheel — it's local route knowledge, vetting, and accountability for the vehicle for the length of the hire.
Familiar with Lagos traffic patterns and shortcuts.
Screened before being assigned to fleet bookings.
Arrives 10–15 minutes ahead of the confirmed slot.
Confirms destination and stops before departure.
Self-drive is deliberately not offered on the Coaster or Hiace because it removes two things a hire depends on: someone who already knows the route, and a single point of accountability for the vehicle over the course of the booking. On a wedding weekend, staff shuttle contract or interstate trip, that matters more than it might for a short private car hire — the driver is briefed on stops and timing before departure and adjusts in real time if an event runs long or a flight is delayed.
Drivers typically arrive 10 to 15 minutes ahead of the confirmed pickup time and call ahead to confirm exact positioning, which matters in estates with multiple gates or streets with inconsistent numbering. Full detail on what to expect from a driver on the day — and what's reasonable to ask for — is covered in the driver expectations guide.
The same driver-inclusive model applies whether the vehicle is a Coaster for a larger group or a Hiace for a smaller one, and whether the booking is a single day or a standing monthly contract. For multi-day and interstate trips, the same driver and vehicle typically stay assigned for the full duration rather than rotating.
Comparing self-drive against driver-inclusive hire is covered in more depth on the driver-inclusive vs self-drive guide, which walks through why the fleet is run one way and what it means for cost, liability and trip planning.
Related guides
Why the Coaster and Hiace don't offer self-drive hire (self-drive is available only on the Toyota Sienna).
Pickup timing, briefing and on-the-day etiquette.
What's customary and what isn't.
How driver time factors into a quote.
Related