Guide
Not every group has the same needs on a trip — elderly passengers, wheelchair users, or children who need a bit more time — and it helps to flag this when booking rather than working it out on the day.
Quick Answer
Not every group has the same needs on a trip — elderly passengers, wheelchair users, or children who need a bit more time — and it helps to flag this when booking rather than working it out on the day.
Most accessibility needs are straightforward to plan for once they're known upfront — it's mainly a matter of telling us in advance so the right vehicle and timing are arranged.
Elderly passengers often do better with a bit more boarding time built into the schedule, while wheelchair users may need advance notice to confirm the right vehicle and boarding arrangement.
A Hiace or Coaster can be scheduled with the extra time and consideration a mixed-needs group requires — it just needs to be part of the original booking conversation.
Share mobility or boarding needs at the time of booking — it's easier to plan for than to adjust on the day.
Share your group's needs when requesting a quote and we'll plan accordingly.
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